Practical HR Strategies for the New Normal

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COVID-19 has required many employers to immediately embrace new ways of working while remaining safe, healthy and productive. Building on what we discovered from the EANJ Talent Management Survey - 60% of member companies expected to face a talent shortage that would impact business, over 74% of companies did not have a formal talent management strategy or plan in place to resolve this deficiency – employers must now step up in a new and unpredictable environment.  

Attracting, developing and retaining top talent takes time, effort and money – all three of which are difficult to come by given the challenges of today, especially for a lean HR team required to wear many hats each day. It requires moving beyond reactive hiring to planned, strategic hiring, understanding not only current but future needs while at the same keeping safe, sound and focused.  This can only be accomplished in a cooperative environment based on mutual trust.  

Five Virtual Sessions

Sessions are online, 3-hours each, from 9am to 12pm, and designed for HR staff with responsibilities to recruit, develop and retain talent and who work with management to nurture productivity and resolve disputes.   Sessions are interactive and filled with real world exercises and discussions.

Session 1 - Thursday, September 17, 2020

Developing a Talent Management Strategy

  • Understanding and defining business objectives
  • Partnering with leadership to effectively manage in a “new normal”
  • Collecting and presenting HR critical metrics
  • Aligning HR strategy and making a business case     

Session 2 - Thursday, September 24, 2020

Hiring for Keeps

  • Crafting the Perfect Job Description & Strategic Recruiting
  • Effectively Sourcing With a Diversity, Inclusion and Equity Lens
  • Interviewing Techniques for HR and the Manager

Session 3 - Thursday, October 1, 2020

Keeping Employees After They Said “Yes”

  • Essential Data Metrics
  • Employee Engagement and Productivity
  • Leveraging Employee Benefit Plans to Provide Valuable Resources
  • Retention Plans for High Potentials

Session 4 – Thursday, October 8, 2020

Employee Lifecycle

  • Effective Onboarding
  • Constructive Conversations
  • Progressive Discipline and Performance Appraisals for Onsite and Virtual Employees
  • Managing Employee Leaves
  • Offboarding and Exit Surveys

Session 5 - Thursday, October 15, 2020

Succession and Critical Knowledge Transfer

  • Mentoring
  • Internal Career Tracks
  • Internal Apprenticeship
  • Job Sharing in a “New Normal” and Beyond
  • Rewarding Knowledge and Skills Transfer


Susan Russo works with both internal and external clients to ensure that their business and workforce strategies are effectively aligned to best meet customer needs.  Susan earned a Master of Human Resource Management degree from Rutgers University.  She is a certified Senior Professional of Human Resources (SPHR) and certified Global Professional of Human Resources (GPHR) through the Human Resources Certification Institute.  She is a certified Lominger 360 review feedback coach through Korn Ferry.  Susan is also certified as a SHRM-SCP through the Society for Human Resource Management and serves as an instructor for the SHRM certification test preparation course through Rutgers University.  

Anne Radke is an experienced HR-focused employment lawyer and collaborative leader who adds value through creative and innovative solutions to workforce issues, including ethics and compliance matters. She has been a valued business partner to senior management at the corporate level with exceptional people and project management skills. Anne’s current practice focuses on leading organizational change to align with employer strategies and objectives.

HRCI & SHRM CP Credits

Each participant will be eligible to receive three (3) recertification credits per weekly session.

Online Sessions

Information on how to access the online session will be sent to registrants prior to the program start date.


The cost of this Premier Course is $750 for EANJ members, non-members $1,250. Payment must be made via PayPal, Credit Card or check.  Payment due in advance

Cancellation Policy - Cancellations must be received by 5:00pm ET on September 11, 2020. Refunds will not be granted for any cancellations after this time.

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