EANJ has partnered with TrainHR, a leading HR training solutions provider, to bring you timely and valuable webinars on various HR topics.
EANJ MEMBERS SHOULD CONTACT EANJ FOR A DISCOUNT PROMO CODE FOR THIS SESSION.
Many organization are challenged with conflict. Today's conflict stems from working in a multi generation workforce with different work expectations,communication styles and work ethic among employees. In order to manage conflict, effective communication and listening skills are essential. This webinar will take a deep dive on how to identify conflict and manage conflict.
Areas Covered in the Session:
- Understand what Conflict is and how it can Escalate
- Understand the types of Conflict and the stages of Conflict
- Recognize the Five most common conflict Resolution Styles and when to use them
- Increase Positive information Flow through non-verbal and Verbal Communication Skills
- Develop Effective Techniques for Intervention Strategies
- Become more confident of your Ability to manage conflicts to enhance Productivity and Performance
EANJ MEMBERS SHOULD CONTACT EANJ FOR A DISCOUNT PROMO CODE FOR THIS SESSION.