Great service starts inside the organization. Every department - HR, finance, operations, IT, and beyond — depends on others to deliver quality results. This session explores how employees and managers can strengthen collaboration, improve communication, and build a culture of accountability through better internal service. Learn practical ways to clarify expectations, respond effectively, and manage handoffs so that “how we work together” drives overall performance.
Discussion Highlights
- Defining internal customer service — and why it matters to organizational performance
- Building accountability and responsiveness across departments
- Communicating with clarity and respect — even under pressure
- Managing expectations, follow-through, and handoffs
- Turning difficult interactions into opportunities for partnership
Speaker:
Janet Krusche
Registrations Fees:
EANJ Member Pricing
$65 per registrant for EANJ Members
Non-EANJ Member Pricing
$125 per registrant for Non-Members
Payment due in advance. A copy of the recording will be made available to paid registrants upon request and will be accessible for a period of three months following the live air date. No refunds will be provided.
Register Here - Coming Soon.
Pre-Approved for 1 HRCI & SHRM-CP/SCP Recertification Credit