How to manage conflict in the workplace

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Speaker:John J. Sarno

Workplace conflict happens in the best of organizations. Managers spend a good deal of time dealing with conflict, which slows productivity, impacts morale and costs an organization revenue and time. When conflicts go unaddressed, they can have a negative impact on productivity and teamwork. To manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication to resolve the situation.  Join us for this one hour session as we discuss:

  • Identifying conflict
  • Strategies and tools for managing conflict
  • Key communication skills needed to resolve conflict
  • Developing a problem-solving process
  • Positive outcomes of conflict
  • Viewing Conflict as an opportunity

John J. Sarno

John J. Sarno

Registrations Fees:

EANJ Member Pricing

$65 per registrant for EANJ Members***

****EANJ members MUST use discount code EANJMEMBER on registration page to receive member pricing****

Non-EANJ Member Pricing

$125 per registrant for Non-Members

Payment due in advance.  A copy of the recording will be made available to paid registrants upon request and will be accessible for a period of three months following the live air date.  No refunds will be provided.

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Live session pre-approved for 1 HRCI & SHRM-CP/SCP recertification credit