Performance Reviews: A Step-By-Step Process

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Time:1pm
Speaker:TrainHR

EANJ has partnered with TrainHR, a leading HR training solutions provider, to bring you timely and valuable webinars on various HR topics. 

EANJ MEMBERS SHOULD CONTACT EANJ FOR A DISCOUNT PROMO CODE FOR THIS SESSION.

TrainHR

One of the most critical areas of employee relationships-and one of the biggest challenges management faces today-is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.

Areas Covered in the Session:

  • State of the Art Practices in Performance Reviews
    • Why annual reviews are not adequate
    • Staff involvement and ownership through self-appraisal and dialogue
  • Traps to Avoid in the Performance Appraisal Process
  • Developing Performance Measures
    • Using behavioral terms
    • Defining levels of performance
  • Collecting Information About Performance
    • Establishing a record-keeping system
    • Making observations
    • Encouraging staff to monitor themselves
  • Communicating the Appraisal
    • Setting the tone for a two-way discussion
    • Evaluating and maximizing strengths
    • Communicating about problem areas without creating defensiveness
    • Setting mutual goals for maintaining and improving performance
    • Using the review as an opportunity for career planning
    • Handling resistance
    • What to do if you reach a stalemate
  • Following Up on the Review
    • Monitoring performance
  • Making informal appraisal an ongoing occurrence

EANJ MEMBERS SHOULD CONTACT EANJ FOR A DISCOUNT PROMO CODE FOR THIS SESSION.

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